A dynamic healthcare executive with a rich background in senior living, skilled nursing, and behavioral health management, Tiana Thompson brings substantial expertise in operations, compliance, and turnaround strategies for healthcare facilities. As VP of Operations for “We Care” Psychology Affiliates and a seasoned healthcare consultant, she manages multi-state behavioral health practices and provides expert witness services in nursing home litigation. Her leadership in skilled nursing and assisted living facilities has consistently resulted in improved star ratings, regulatory compliance, and financial health. Known for her strategic approach, Tiana excels in staff development, budgeting, and fostering positive work environments.
Case Work Includes:
- Skilled Nursing and Assisted Living Operations
- Behavioral Health Program Management for Senior Living
- Expert Witness in Nursing Home and Assisted Living Litigation
- Regulatory Compliance (Medicare, Medicaid, CMS, OBRA, OSHA)
- Financial Management, Budgeting, and Revenue Optimization
- Recruitment and Training of Healthcare Professionals
- Quality Assurance and Star Rating Improvement
- Staff Training, Retention, and Development
- Medicare, PPO, HMO, and Private Pay Knowledge
- CPT and ICD-10 Coding, Billing, and Collections Management
- Staff Training, Development, and Retention
- Facility Expansion and Renovation Oversight
- Customer Satisfaction and Community Engagement
- Healthcare Cost Control and Financial Management
- Neglect
- Abuse, Negligence
- Gross-Negligence
- Resident Rights
- Medical Malpractice
- COVID-19 and Infection Control
- Wrongful Death
- Standards of Care
- Centers for Medicare and Medicaid (CMS) and State Specific Regulations
- Ongoing Staff Training Requirements
- Sexual Assault or Harassment
- Elopement
- Geri-Psych
- Resident Safety
- Falls and Falls with Injury
- Pressure Sores/Wounds
- OSHA and Workplace Safety
- Safe Staffing and Staffing Regulations
- Licensed Nursing Home Administrator conduct
- Affidavits of Merit
- Medication Errors
- Quality Assurance and Performance Improvement
- Financial Exploitation
- Malnutrition and Dehydration
